Sample Conference Policies & FAQs

Rate time frames:

• Early rates apply though DATE
• Regular rates apply DATE - DATE

Member rates: In order to qualify for a member rate, you must be a member at the time of registration.

All discounts must be applied at the time of registration. STATE CEC cannot retroactively apply discounts to existing registrations.
Registrations are not eligible for multiple discounts.

If you need to cancel your registration, whether for EVENT, we must have your request in writing. Written notices of cancellation should be sent to EMAIL.

Cancellation requests received between DATE - DATE will be refunded at full payment.

Cancellation requests received between DATE - DATE will be refunded, less a 25% cancellation fee. 

Cancellation requests received on or after DATE will not be refunded.

All cancellations will be processed in the same manner as original payment. If paid by credit card, the refund will be issued to the card on record within 5- 7 business days. Payments made by check or purchase order will be refunded as a check and may take up to 30 days after the event to process.  Registration transfers must be requested in writing to EMAIL. Transfers of registrations may be subject to an additional fee. 

Group Discounts: 

• Groups of 5-9 save 10% on each registration
• Groups of 10+ save 15% on each registration 

Did you know that members save more? Consider adding a group membership to save even more on your convention registration! 

Please note the following before proceeding:

• Group registrations must be submitted together, at one time, to receive the group registration discount. Additions made after submission will be billed at the current applicable rate at the time of processing and not eligible for the group registration discount.
• Group registrations are based on the rate at the time of registration, CEC membership status and category.
• Group discounts apply only to the EVENT registration. Group rates do not apply to workshops or special events. 

All attendees of in-person and virtual events agree to comply with the CEC Event Rules and Conditions, including all rules in the event information and future correspondence. 

CEC’s number one priority is the health and safety of our event participants and industry partners. CEC will put required measures in place to provide a safe environment for our attendees. Policies for the event will be set according to CDC and public health recommendations, federal, state, and local regulations applicable at the time of the event, and what CEC deems necessary to manage the risk for its event attendees. CEC may change, update, or add to these requirements at any time as it deems prudent to best protect the health and safety of attendees and others, and attendees must comply with relevant policies and requirements as communicated by CEC.

If you have been around anyone who is sick with COVID, the flu, RSV, or any other illness, we strongly encourage you to wear a mask. 

By registering for the convention, you agree to any and all policies in place at the time of the convention. 

The STATE Unit strives for access to all activities—to the fullest extent possible—at our events based on an awareness of participants' needs and appropriate planning. STATE CEC's events and meetings include, but are not limited to, in-person or “live” and virtual events.

For STATE CEC events, you are asked while registering to indicate the area(s) in which you will need assistance. Once the registration process is complete, a team member will follow up with you to review your survey responses and discuss your needs. 

We ask that all requests for reasonable accommodations at our events be made as early as possible and at least one month in advance of the event, so that we may best meet individual needs and provide outside services, if necessary. On-site requests will be met to the best of our ability; however, available resources may be limited or unavailable.

• What is the dress code?
• Is there parking available at the event site?
• Is Wi-Fi available?
• Is food provided? Where can I eat?
• Where can I find information on sessions?